Questions
Pasture-Raised Hens
WHAT CHICKENS DO YOU RUN?
We run SBA's Hyline Brown chickens which are a cross between a Rhode Island Red and a Rhode Island White making the ultimate egg layer.
WHERE CAN I GET YOUR EGGS?
To find out where you can buy or eat our eggs check out The Forager's Map.
WHAT DO YOUR CHICKENS LIVE IN?
Our chickens live in specially designed houses that are moved throughout the paddock ensuring that our chooks always have access to fresh feed for them to scratch, forage and run through.
WHAT DO YOUR CHICKENS EAT?
Our chickens are fed a GMO-free pellet mix as a staple part of their diet along with whatever other goodies they find in their paddock.
HOW OFTEN DO YOUR CHICKENS GET MOVED?
Our chickens get moved twice a week, every week to a new spot of pasture ensuring they always have access fresh pasture.
WHAT DOES PASTURE-RAISED MEAN AND HOW DOES IT DIFFER TO FREE RANGE?
Pasture-raised means that chooks are always outside with access to fresh pastures for them to scratch through. Pasture-raised means chickens live in lower stocking densities, our chooks are at 400 hens per hectare. "Free-range" can means chooks living in sheds with access to the outside through a door, while also living at much higher densities - up to 10,000 hens per hectare.
Pasture-Raised Pigs
WHAT BREED OF PIGS DO YOU RUN?
We run Large White X, Duroc X and Berkshire sows with out Large White & Berkshire boars to produce all our yummy pork.
WHAT ARE YOUR PIGS FED?
Our piggies are fed a grain pellet mix along with whatever other goodies they lay their eyes upon in the field while out foraging.
WHERE CAN I GET YOUR PORK?
Our pork can be purchased in the Farm Shop for home delivery, or you can also check out The Forager's Map for a list of stockists.
HOW OFTEN DO YOUR PIGS GET MOVED?
The moving of our pigs depends on the time of year and weather. Over the winter months the pigs are generally moved fortnightly and over the summer months, weekly.
ARE YOUR PORK PRODUCTS GLUTEN FREE, AND DO YOU EVER USE PRESERVATIVES?
All our Smoked Ham and Bacon products are artificial nitrate and gluten-free. Our non-smoked goods are also all gluten-free as well. All of our pork products contain no preservatives or artificial additives.
Shipping & Deliveries
HOW ARE YOUR MEAT BOXES SENT IN THE POST?
All of our meat boxes are sent with a refrigerated courier or Australia Post depending on the address using biodegradable, environmentally friendly Woolcool liners along with reusable ice packs ensuring that everything stays cold on its journey to you.
HOW WILL MY MEAT ARRIVE?
All of our meat products are frozen fresh. They will arrive to you frozen in our vacuum-packed meat bags ready for the freezer or the fridge.
HOW MUCH IS SHIPPING?
- $20 for orders $0-$99
- $10 for orders $100-$299
- Free for orders over $300
DO YOU OFFER FARM PICKUP?
Yes, farm pickup is available on Fridays from 12 PM to 5 PM and Saturdays 9 AM to 5PM. For any other times please get in touch with us and we will be happy to help.
WHAT'S YOUR RETURNS POLICY?
Forage Farms is liable for faulty products and will happily accept returned goods and refund monies only if the product is agreed to have been faulty prior to delivery and we are notified within 7 days of product being received, not thereafter. Forage Farms is not responsible for poor handling after dispatch with another carrier, however, we will pursue concerns from customers if they arise and seek their reimbursement.
WHAT'S YOUR DELIVERY POLICY?
Deliveries will be made with a refrigerated courier or Australia Post. Please include your phone number and arrange for someone to be available for accepting the delivery. We send out an order is fulfilled notice once the order leaves the farm, you will receive a tracking number from the delivery service. Orders close at 5 PM Monday and leave the farm on Wednesday, any orders received after 5 PM Monday are sent the following week unless otherwise notified. In the event of an order going missing in transit, goods being destroyed or damaged we will endeavour to find and replace your order if necessary.
Deliveries cannot be made to PO boxes or anywhere outside of Australia. In the instance that the recipient has provided incorrect or out-of-date details, Forage Farms is not liable for incorrect or unclaimed delivery.
We process all orders immediately. If you placed an order in error or would like to cancel your order, you have until Tuesday at 8 AM. Any cancellation requests after 9 AM will not be processed, and your order will be shipped out. Thank you for your cooperation.
